About Us
Header Community Image
Philosophy of Service

(Resident Life, Health, & Wellness)

In carrying out our Mission and Core Values, The Episcopal Home Communities embrace these guiding principles in providing continuums of care:

Caring.

That reflects the whole, unique individual - body, mind and spirit
That achieves the highest practical level of well-being and independence
That is based on a comprehensive, on-going assessment
That is offered in an environment that is relaxed, pleasant and homelike as possible
That is provided in a spirit of hospitality and service in partnership with the resident

Commitment.

To dignity and resident rights
To consistency of care with competent, knowledgeable and compassionate caregivers
To prevention of disease, as well as maintenance and restorative care services
To full consumer disclosure and honoring all provisions of resident agreements
To ethical practices

Choice.

Where residents define their own quality of life and self-determination
Where advance directives are honored and residents' wishes researched
Where informed risk taking is a normal part of life
Where transfer decisions are made in consultation with the resident and family
Where residents have responsibilities as members of an Episcopal Home Community
Where residents have opportunities to stay connected to the greater community

Collaboration.

With service provided by a team, where residents wishes and requests are respected
With resident permission, family and others are encouraged to be involved
With outside service providers, who adhere to all standards, as part of the team

Continuous Improvement.

That practices self-examination, always searching for opportunities for doing better
That provides an environment of continual learning
That utilizes resident, family and employee feedback to adjust and improve services